Enterprise SaaS Financial Model Training Videos

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Videos for the Enterprise SaaS Financial Model. Don’t have the model yet? Click below to check it out:

Status of the videos

Update pending

  • I’ve updated the model. I haven’t done videos. Sort of a reason for it…
  • TBH, I spent 14 months over COVID creating a new approach to modelling and I redid the ent saas/saas model and it’s sitting in a crazy complicated massive draft on my computer… I need 6m of focused work to finish it.
  • You can still find use in the videos for now

Current version

Here we have the training videos for the  Enterprise SaaS fundraising model.

This is for model version XXX (as of XXX 20XX). I have to check!

Note on video dates

  • I’m adding some videos from the SaaS model as the enterprise model is that one on steroids. So you can use the SaaS marketing videos etc for the “SME part”
  • You can when the video says “SaaS” not “Enterprise SaaS”

Nerd note

  • [N/A I think for the Ent model atm] I’ve made a few rounds of videos over the years. I don’t delete the old ones from my YouTube. If you want more nerdy videos (but features will have changed), I probably went into more detail back then as I knew the details more!

Questions?

  • Also, if you are struggling with something, tell me what you would like explained and I’ll put up a video.

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Model architecture

Forgotten which sheet is which?

There is a very quick overview of each of the sheets in the Enterprise SaaS model. I’ve mapped them out just in case it is useful when checking out the videos!

CHECK OUT THE SHEETS

Introduction (From SaaS model)

We will cover the basics of the model. Don’t sleep on this. The basics are what ruin people.

Things to know about the model

Overview

  • The first video in the SaaS financial model explains the basic modelling concepts.
  • Boring I know, but important to understand exactly what to do and what not to do as it will save you time in the long-term!

This includes:

  • Formatting
  • Sparklines
  • Columns
  • Grouping
  • Navigation

How to approach the model

Overview

  • I’m going to give you my thoughts on how I would approach filling in the model. If you have never used a huge template like mine or have much financial modelling experience, this will really help you to understand what you should be doing.
  • It’s important to internalise that this model will feel overwhelming to you at the start. You just need to start and keep learning more details over time. Eventually, it will make more sense to you.
  • Understand that my models have facilitated learning experiences, not a destination you want to get to ASAP because “an investor wants one”.

Read

  • I highly recommend reading this blog if you have not already How to fill in a financial model template
  • I don’t care how senior you are, you’ll learn at least one new thing. You have to do the exercise that I explain in order to triangulate (as I will constantly reiterate to you in the videos).

Toggles

Overview

  • Learn how to use basic vs. detailed functionality built into the model
  • I give you options depending on the level of detail that you want to get into

Financial Sheets (+ SaaS videos)

We are going to understand the three profit and loss sheets, and the depreciation and tax sheet.

I will show the Ent SaaS videos and then add the ones from my SaaS model to support, since they are same sheets.

Intro video and the P&L actual, forecast and combined as well as the depreciation, amortisation and tax sheet

We go through a primer to think about the model. We then work through the format sheet, the P&L (Profit and Loss) statements (There are three of them) and the D&A and tax sheet:

Overview

  • Format: We set out the dates for your actuals and your forecast. We also deal with currencies and then the tax you have to pay up once you make money
  • P&Ls: There are three sheets:
    • Actual: These are the numbers you have to date
    • Forecast: These are your forecasts which the model calculates
    • Combined: This is your actual and forecasts elegantly combined
  • D&A / tax: We forecast your depreciation, amortisation as well as your tax situation. We use learnings from investment banking, There’s just enough to really get your nerd on, you can also make it easy by using the defaults.

P&L Actual

Overview

  • I invented a structure that allows you to update the model with Actuals for 11 months without having to change a tonne in the model (joy!)
  • You input your financials in here
  • Only two numbers (clients/revenue) filter into the forecast model

Historic annual calculations

Overview

  • If you have a lot of annual contracts then you need to decide how to forecast them
  • This sheet lets you deal with your annual contracts
  • This may mean nothing to you, but if you have a lot of ARR you’ll know why this matters!

P&L Forecast

Overview

  • Very little to do in this sheet other than set some assumptions such as discounts

P&L Combined and P&L for Pitch deck

Overview

  • Nothing to do in this sheet other than look at it.

Note

  • I’m reusing an old video from the original course. 

Tax and Depreciation

Overview

  • The depreciation and tax sheet enables you to do funky calculations assuming you are profitable.
  • The title says D&A and tax. There is no amortisation in my model because it is irrelevant to startups. I’m just used to calling it D&A because I was a banker.
  • You don’t have to do anything if you don’t understand the sheet.

Note

  • I’m reusing an old video from the original course.

Support Sheets (KPI etc)

We are going to learn about the importance of the KPI sheet in the model. As an investor, this is a sheet I would certainly look at first. You will use it repeatedly to check you are on the right path, and at the end to ensure your assumptions coherently make sense.

We will also go through the charts sheet. They’re just charts so not much to learn! You use them to ensure that you are trending in the right direction.

The KPIs, the source and use, charts and the P&L for your pitch deck

This is a pretty easy video. We just go through things like KPIs and charts. You really want to pay attention to these charts to calibrate your assumptions. Do NOT fail to pay attention to key ratios like CAC/LTV.

Overview

  • KPI: A mass of KPIs for your whole business, all in one place
  • P&L for deck: You can use this as a template for something your could copy/paste into a pitch deck. Change as you want, nothing else links to it
  • Source and use: Use this to calculate how much you need to raise and what your runway is. You can also use the charts for your deck
  • Charts – general: Visually see what is going on for your expenses and the like
  • Charts – SME: Charts related to the SME part of the business. The enterprise charts are in another sheet

KPI (detailed)

Overview

  • The KPI sheet is super useful to understand if your model and business makes sense.

Note

  • I’m reusing an old video from the original course. In the basic version, I’m going to talk about thinking about using KPIs. The old one is a bit nerdier.

Source and Use

Overview

  • How are you going to use the funds? What is your runway? We are going to go through this sheet briefly so you understand how to use it. When you have completed your model, you can use this sheet to calibrate the raise you need and runway.
  • If you want a ‘little’ more detail you can read and watch the video my runway calculator page.

Note

  • I’m reusing an old video from the original course.

Charts

Overview

  • They are charts 😉

Note

  • I’m reusing an old video from the original course.

MRR Summary

Overview

  • Another ways at looking at revenue.

Note

  • I’m reusing an old video from the original course.

Enterprise Revenue Assumptions

Now we deal with all the sheets to make enterprise revenue. They are not broken up into separate videos as there are a lot of interdependencies.

The enterprise section

Now we deal with all the sheets to make enterprise revenue. They are not broken up into separate videos as there are a lot of interdependencies.

Overview

  • ENT – Graphs: These are charts based off pivot tables you can use. I use them in pitch decks to show different scenarios
  • ENT – Rev Summary: Here we have some key mapping inputs (start here) and you can review the outputs of your calculations
  • ENT – Rev assumptions: We create all the variables for the types and permutations of your enterprise offerings
  • ENT – Rev forecast: Here you figure out how much money you are going to make!
  • ENT – Staff – Tech: Figure out what your staffing requirement will be to service all those clients that are going to pay you! I actually use this as an operational tool

SME Revenue Assumptions

If you want to make money off your SME customers, you need to decide how to charge them. You do this here.

The SME SaaS sheets

This video focuses on the sheets that drive your SME revenue and how you can analyse it. I forgot to turn on the sound when I was recording it the first time, so had to do it again! FML ?

Overview

  • MRR & Cust Summary: A summary of your MRR and Customer calculations (The calculations in the monthly and annual sheets are long)
  • SME Pricing: Input your pricing assumptions for revenue. Pick from different business models
  • SME – Expansion Revenue: Calculate the expansion revenue using either by additional seats, or new modules basis
  • SME Prof Services: If you have professional services, calculate the cost and revenue. Can use if you want to have onboarding costs alternatively
  • SME Conversion assump: All the assumptions that drive your revenue for SME revenue calculations
  • SME Calcs – Monthly: Calculate the normal, monthly portion of your MRR/Bookings for SME revenue
  • SME Calcs – Annual: Calculate the annual, up-front payment portion of your MRR/Bookings for SME revenue

Expansion revenue and professional services

Once you get SME customers, you want to make more money from them, this is how you do it. We also calculate your professional services requirements (this is different to internal engineering requirements).

Overview

  • SME – Expansion revenue: You have two methods to calculate the expansion revenue. One is module based (sell new features) and the other is seats (but more licences). You can pick
  • SME Pro Services: To do implementations for SME customers you hire people and ideally make a margin. Keep this to below 20% of your total revenue

Conversion assumptions

Overview

  • This is one of the most important sheets in the model
  • Pay a lot of attention to it

Core pricing

Overview

  • Set the pricing in your model

Note

  • I’m reusing an old video from the original course.

Expansion Revenue

Overview

  • If you have expansion revenue, it is dealt with in here

Note

  • I’m reusing an old video from the original course.

Professional Services

Overview

  • If you have professional services, you include them in this sheet

Note

  • I’m reusing an old video from the original course.

Monthly and Annual Revenue Forecast Calculations

Overview

  • All calculations. You can ignore unless you want to learn.

Expenses

Running your startup costs money. Deal with your staff and all the other related expenses in these sheets.

Your staff and general running costs

Overview

  • Your staff make your business happen. There is a combination of manual inputs and automated calculations. The automated calculations for sales and support staff are on other sheets and link into the ‘staff’ sheet which acts like the hub.
  • At the bottom of the sheet we have your general office running costs. These are done really simply, so there is no messing around thinking about how much pencils costs, or your specific SaaS tools you pay for. We just append an approximate monthly value to categories of staff, and simple onboarding costs (for CAPEX).
  • Staff: Your staff hub. You add in the actual staff you have and then the automated calculations link in

Payment and tech costs

This is simple. You can and will probably need to fiddle with your server and email costs though.

Overview

  • Expense calcs: These are just your payment costs and tech (server /email) expenses. They purely scale to your customers/transactions. We do not link enterprise to these as I presume you are talking big money and your client will wire you it

Sales and support staff

We automate your required sales staff and customer support staff to your revenue / customers. You forecast revenue and then this tells you how many people you need to make those sales, or support the customers you will get (complaining ;)).

Overview

  • Sales staff: We have both the calculations for your SME and Enterprise sales staff. We make assumptions on their targets and then compare that to the revenue to figure out how many people you need. This links to the Staff sheet
  • SME – support staff: You can model for customer support, customer success and professional services. We just figure out what level of support is needed depending on the number of customers you have

Staff and Expenses Forecast

Overview

  • The staff sheet is the core expense sheet in the model. It enables you to do quite a lot, but also simply. Most of the sheet is for the various departments you have.
  • The end allows you to add the various costs that you will have, which are mainly staff-related. Included are also the other general costs.

COGS Expense Calculations

Overview

  • This sheet comprises of automated staff calculations and your other costs.

Note

  • I’m reusing an old video from the original course.

Marketing

We are covering all the marketing sheets which create customers.

The marketing sheets for your SME business

Enterprise is sales driven. The SME part consists of two types of customers:

  • Auto onboarded: No sales support
  • SME: Sales supported (I know, I should change the name…). These are calculated in the sales sheet

Overview

Each marketing activity drives traffic to your site. We have a core marketing sheet where all the traffic is driven to and assumptions on traffic to trial are decided. This then feeds to your conversion assumptions sheet where you convert trial to paid.

  • Marketing: Decide on your traffic to trial conversion
  • Paid & organic: You get organic traffic. You pay money on adwords etc
  • Email: You do email marketing to people to get traffic
  • Blog & Social: You do blogger marketing and social media… stuff
  • Channel sales: You have channel partners. These are only assigned to the sales supported trials

Marketing

Overview

  • We deal with the main marketing sheet

Note

  • I’m reusing an old video from the original course.
  • I built in a market saturation function which most people won’t use. If you really need me to explain, ask.

Paid and Organic Marketing

Overview

  • Core marketing sheet if you pay to acquire customers
  • Also simple assumptions for organic users

Note

  • I’m reusing an old video from the original course.

Email Marketing

Overview

  • If you do email marketing as a user growth channel

Blog and Social Media Marketing

Overview

  • Sheet for blogging and social media user acquisition.

Note

  • I’m reusing an old video from the original course.

Channel Sales

Overview

  • Some companies have channel partnerships on a CPA/CLP basis. Set how you acquires customers in this sheet
  • Note that this sheet is dealt with a little differently than others due to the CPA part (It sort of skips a normal funnel… and yes, it was a pain to figure out the logic)

Note

  • I’m reusing an old video from the original course.

Closing

Bonus video

Checking you got it right

Overview

  • I made a quick video to generally explain the approach I would take to filling in this model.
  • You can watch this video if you want to get a 40,000 feet on how this model generally works.

more tools

Need anything else?

Have a look if a cap table or ESOP model could help out.

Professional Cap Table Model

Detailed cap table Excel model for startups, lawyers and investors to track financing rounds. Enables you know who owns what of a startup. The tool is also great for lawyers to manage clients as it has the functionality to track all the complex changes you need and be auditable.

Learn more

ESOP Model

Scaling startups need to motivate and retain staff with an ESOP structure. Venture capital investors also require them, but what does one look like? This is the only model on the internet for you to just get it done, and right.

Learn more

Reading

Looking for some recommended reading?

Here are some blogs you can check out related to this topic:

Top Line SaaS Tool

Learn about the different revenue terms in SaaS.

Read

See a good SaaS deck

The Front Series-A pitch deck is worth having a look at.

Read
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