This is the Limitless pitch deck to raise a $10m series-b round in 2021.
About
Limitless enables businesses to connect customers with qualified experts to solve customer service enquiries on-demand, providing a faster and better service for significantly less cost. Expert responses and customer feedback then train our AI systems to automate low value queries overtime. The platform is live in over 20 countries and major clients include Microsoft, Unilever and Sage. Current investors include Unilever Ventures, Downing Ventures and Albion Capital.
Unilever, the multinational consumer goods giant, recently backed customer service platform Limitless in a $10 million Series B funding round.
The global customer service industry is currently valued at around $40 billion — and is rife for disruption. Founded in 2016, London-based Limitless uses AI to help clients lay out and address their customer service needs, including everything from rising costs to fluctuations in demand. Customers include the likes of Ebay and Microsoft, as well as the Daily Mail.
Aside from Unilever, Limitless’ latest round of investment was led by cloud computing leader Genesys, which has now come on board as the firm’s lead technology partner.
“The Genesys investment and partnership marks a significant achievement for Limitless as we continue to expand globally,” said Limitless CEO Roger Beadle.
Funding rounds
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Announced Date
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Transaction Name | Number of Investors | Money Raised | Lead Investors |
| Feb 2, 2021 | Series B – Limitless | 4 | $10M | Redline Capital |
| Apr 10, 2019 | Series A – Limitless | 3 | £5M | AlbionVC |
| Dec 1, 2017 | Seed Round – Limitless | 2 | £2.2M |
Downing Ventures
|
| Nov 25, 2016 | Seed Round – Limitless | 1 | £800K |
Unilever Ventures
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