How we work and why

Tl;dr: Railroad executive Hunter Harrison’s manual on how to run an efficient railroad, originally distributed to Canadian National Railway

Ewing Hunter Harrison was a railway executive who served as the CEO of Illinois Central Railroad (IC), Canadian National Railway (CN), Canadian Pacific Railway (CP), and CSX Corporation. He was known for introducing precision scheduled railroading to the companies he ran, which resulted in lower costs and improved efficiency.

This is a document he wrote with some learnings. It’s worth reading for general business knowledge.,

How we work and why

You can read the rest of the memo collection here.